Frequently Asked Questions
Everything you need to know about shopping with Brandon Lake
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you offer international shipping?
Yes, Brandon Lake ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your destination.
How should I care for my Brandon Lake garments?
To maintain the quality of our premium fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner label of every garment.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer support team.