Returns & Exchanges
At Brandon Lake, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, we offer easy returns and exchanges within 30 days of delivery for all unworn apparel in original condition.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items.
Ship It Back
Drop off your package at any authorized carrier location; ensure all original tags are attached and the garment is in its original packaging.
Receive Refund or Credit
After our team inspects the returned items, your refund will be processed to your original payment method or store credit will be issued within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing